Effective Date: January 17, 2025
At Safextech.com, we are committed to providing reliable and transparent shipping services for all orders placed on our website. This policy outlines the details of our shipping processes, timelines, and costs to ensure a smooth shopping experience.
1. Order Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays).
- Orders placed after 2:00 PM (EST) will be processed on the next business day.
2. Shipping Methods and Costs
We offer the following shipping options to meet your needs:
- Standard Shipping: Delivered within 5-7 business days.
- Expedited Shipping: Delivered within 2-3 business days.
- Overnight Shipping: Delivered by the next business day (for orders placed before 12:00 PM EST).
Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the package.
3. Shipping Locations
We currently ship to:
- All 50 United States, including Alaska and Hawaii.
- US Territories, such as Puerto Rico and Guam.
- Military APO/FPO/DPO addresses (may require additional delivery time).
Note: We do not ship to international addresses outside the United States at this time.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number and a link to track your shipment. Please allow up to 24 hours for the tracking information to update.
5. Delivery Delays
While we strive to meet our delivery estimates, delays may occur due to:
- Severe weather conditions.
- Carrier delays.
- High order volumes during holidays.
If your order is significantly delayed, please contact our customer support team at safextechsolutions@gmail.com or call us at +1 (253) 282-7644 for assistance.
6. Lost or Damaged Shipments
- If your shipment is lost or arrives damaged, notify us within 7 days of the delivery date.
- We will work with the shipping carrier to resolve the issue or provide a replacement.
7. Incorrect Shipping Information
- Please ensure that your shipping address is accurate and complete during checkout.
- If a package is returned due to an incorrect address, additional shipping fees may apply to re-ship the package.
8. Changes to This Policy
We reserve the right to update or modify this shipping policy at any time without prior notice. Any changes will be reflected on this page with the updated effective date.
9. Contact Us
If you have any questions about our shipping policy, please contact us:
- Email: safextechsolutions@gmail.com
- Phone: +1 (253) 282-7644
Thank you for shopping with Safextech.com We value your trust and are committed to delivering a seamless shopping experience.